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    Cancellation policy

    Right of cancellation for consumers

    A consumer is any natural person who concludes a legal transaction for purposes that are predominantly connected neither with commercial nor professional self-employed activities.

    Cancellation policy

    Right of cancellation

    You have the right to cancel this contract without stating reasons within fourteen days. The cancellation period is fourteen days from the date on which you or a third party designated by you who is not the carrier has taken possession of the goods. To exercise your right of cancellation, you have to inform us

    Paul v. Alpen *1886
    Christoph Malig
    Fliederstrasse 12
    28207 Bremen
    Fax: +49 421 4 30 77 12
    e-mail: widerruf[at]

    about your decision to cancel this contract by means of an unambiguous declaration (e.g. a letter sent by post, a fax or an e-mail). You can use the sample cancellation form for this purpose, but that is not required. You can fill out the sample cancellation form on our website ( electronically or send another unambiguous declaration via e-mail. If you make use of this option, we will immediately send you (e.g. via e-mail) confirmation of receipt of such a cancellation. To comply with the cancellation period, it is sufficient for you to send the notice of exercising your right of cancellation prior to expiration of the cancellation period.

    Consequences of cancellation

    If you cancel this contract, we have to reimburse you all payments we have received from you, including delivery costs (with the exception of the additional costs resulting because you chose another type of delivery from the inexpensive standard delivery offered by us), immediately, at the latest fourteen days from the date on which we received the notice of your cancellation of this contract. For this reimbursement we use the same means of payment that you used for the original transaction, unless another mode of payment was expressly agreed upon with you. Under no circumstances will you be charged anything for this reimbursement. We can refuse reimbursement until the goods have been returned to us or you have provided proof that you have sent back the goods, depending on which comes earlier. You have to send back or hand over to us the goods immediately, in any case within fourteen days from the date on which you notify us of the cancellation of this contract at the latest. If you have sent the goods prior to expiration of the fourteen-day period, this shall constitute compliance with the period. You have to pay for any loss in value of the goods only if this loss in value is attributable to handling of the goods that was not necessary in order to examine the quality, properties and functioning of the goods.